77fv's Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict data protection measures, 77fv is always committed to protecting your privacy.
Your Privacy Is Our Responsibility
This Privacy Policy ("Policy") explains how 77fv collects, uses, stores, and protects your personal information. When you use 77fv's website, platform, or services, you are considered to have agreed to the terms of this Policy.
We believe that transparency builds trust. That is why we want to explain clearly and plainly — what information we collect, why we collect it, and how we use it.
1. Information We Collect
When you create an account at 77fv or use our services, we may collect various types of information. This information comes from two main sources — what you provide directly, and what is generated automatically through your use of the platform.
1.1 Information You Provide Directly
The information you provide during registration and account management includes:
- Full name and date of birth
- Email address and phone number
- Payment method details (related to bKash, Nagad, Rocket, or bank accounts)
- Documents required for identity verification
- Information provided when contacting customer support
1.2 Automatically Collected Information
When you use our platform, some information may be collected automatically:
- IP address and device information
- Browser type and operating system
- Logs of your activity on the platform (login times, gaming history, transaction records)
- Information collected through cookies and similar technologies
2. Purpose of Using Your Information
77fv uses your information only for specific and legitimate purposes. We use your personal information for the following reasons:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To ensure access to gaming, betting, and other platform features.
- Financial Transactions: To process deposits, withdrawals, and payments — via bKash, Nagad, Rocket, and bank transfers.
- Security and Fraud Prevention: To protect accounts and detect suspicious activity.
- Legal Obligations: To comply with applicable laws.
- Customer Support: To respond to your inquiries and resolve issues.
- Promotional Communications: To send offers and updates based on your consent.
Your information will never be sold or rented to third parties for marketing purposes without your consent.
3. Information Sharing and Disclosure
77fv may share your information with third parties in limited circumstances. However, such sharing is always carried out with your best interests in mind and within the bounds of legal obligations.
3.1 Payment Processors
To complete your deposits and withdrawals, we share necessary information with bKash, Nagad, Rocket, and related banking partners. These institutions are governed by their own privacy policies.
3.2 Technology and Service Partners
Limited information may be shared with game providers and technology partners that support the operation of our platform, where it is essential for service delivery.
3.3 Legal Requirements
We may be required to provide relevant information in response to a valid court order, regulatory authority directive, or legal obligation.
4. Data Security Measures
77fv follows industry-standard security practices to keep your information safe. From the moment you access our platform to every transaction you make, your information remains fully encrypted.
- SSL Encryption: All data transmissions on our platform are secured using SSL/TLS technology.
- Access Control: Only authorized personnel can access specific information.
- Data Minimization: We collect only the information that is necessary.
- Secure Servers: Our server infrastructure is subject to regular security testing.
- Two-Factor Verification: Additional verification is required for account login and large transactions.
Please note, however, that transmitting information over the internet is never completely risk-free. We therefore advise you to keep your account password private and strong, and not to share it with anyone.
5. Cookie Policy
77fv uses cookies and similar technologies on its website. Cookies are small text files stored on your device.
5.1 Cookies We Use
- Essential Cookies: Required for the basic functionality of the platform — these cannot be disabled.
- Session Cookies: Used to maintain your login state; deleted automatically when you close your browser.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to analyze user behavior for platform improvement.
You can control many cookies by adjusting your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.
6. Data Retention Period
We retain your information for as long as necessary — no longer. Generally:
- Account-related information is retained for as long as the account remains active.
- Transaction records are retained for a specified period as required by law.
- After an account is closed, certain information may be retained for a specified period in compliance with applicable law.
- At the end of the retention period, information is securely deleted or anonymized.
7. Your Rights
You have certain important rights regarding your personal information. 77fv respects these rights and supports you in exercising them.
7.1 Right to Access
You may request to know what information we hold about you. We will provide that information within a reasonable time.
7.2 Right to Correction
If any information in your profile is incorrect, you may request a correction. We will make the correction as soon as possible.
7.3 Right to Deletion
In certain circumstances, you have the right to request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.
7.4 Right to Withdraw Consent
If you have previously given consent for promotional communications, you may withdraw that consent at any time. Contact our support team to exercise this right.
8. Protection of Minors
77fv strictly refrains from providing services to anyone under the age of 21. We do not intentionally collect any information from minors. If we suspect that an account is being operated by someone under 21, we will immediately suspend and verify that account and, where applicable, delete the relevant information.
Information collected for age verification purposes is used solely for that specific purpose.
9. Changes to This Policy
77fv reserves the right to update or change this Privacy Policy at any time. If significant changes are made, we will:
- Send a notification to your registered email address.
- Clearly publish the update date on the website.
- If necessary, ask you to review the new policy when you log in to the platform.
If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.
10. Third-Party Sites and Services
Game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, NetEnt) supply various content on the 77fv platform. These third-party providers are governed by their own privacy policies. 77fv is not responsible for information collected by them when you use their services. We therefore recommend that you also review the privacy policy of the relevant provider.
11. Fair Play and Transparency
77fv is committed to ensuring fair play as a safe and reliable platform. Maintaining transparency across our gaming systems, payment processes, and data management is a core principle. Protecting your privacy is not just a legal obligation — it is our ethical commitment to every user.
If you have any questions, comments, or concerns about this Privacy Policy, our support team is always here for you.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us directly. We provide support in Bengali and English, 24/7.
Live Chat Support
Reach us directly on our live chat — at any time of day, for any question, we are ready.
Email Support
Send any privacy-related requests to:
[email protected]